Frequently Asked Questions

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How long in advance should I book my move?

If you would like to move on a specific date, we recommend that you book at least 1 month in advance. If the exact date is not so important, it is best to book at least 2 weeks in advance.

If you would like to move on a Saturday, you must add 2 weeks to the above.

How do I best prepare for my move?

Make sure everything that fits in a box is packed. It is best to choose sturdy boxes, which may be more expensive, but are a lot better and more convenient to move with. Furniture that needs to be disassembled can best be disassembled before the start of the move. If you are not very handy in this yourself, we can do this for you the day before. It is also useful that everything is labeled with a location in the new home. If you take all this into account, we guarantee a smooth move.

Another tip: When you reserve your move and have passed on what needs to be moved. Please let us know in time if you decide to bring a few extra items. This way we don't get into trouble on the day of the move.

Can I contact you for moving boxes?

You certainly can. We have a whole range: standard moving boxes, book boxes, clothing boxes, barrel boxes (large boxes), bottle boxes…

You can also contact us for packing material, namely tape, bubble wrap, stretch foil, wrapping paper…

Which moving boxes should I use?

It is best to choose sturdy boxes. By this we mean boxes made of 3-ply cardboard. Boxes made of 2-layer and especially 1-layer cardboard can tear open from the bottom due to the weight. They also cannot be stacked properly without collapsing. You may pay a little more, but you can be sure that your goods will arrive in good condition.

What about parking if I don't have a driveway?

Is there parking in front of the door? Then a parking permit is required.

Is there no parking but enough space? Then a permit “Intake of public domain” is required.

We are happy to help you with both.


Should we provide help ourselves?

This is not necessary, but any help is of course welcome. If you would like a smooth move, then 3 to 4 people are recommended. This can be a combination of our employees and help from you. If you move from or to an apartment, 4 people is actually a minimum.

When do I need a ladder lift?

A ladder lift is recommended from the first floor. There are of course exceptions, this can be discussed with one of our employees by telephone, email or site visit.

What floor does your ladder lift go to?

If our ladder lift can reach the building, we can lift up to the 11th floor.

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